Last Updated: 15/10/2025
At SureUOwn, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, services, and communicate with us.
1. Information We Collect
We collect different types of information when you interact with our services, including:
- Personal Information: Name, email address, phone number, Emirates ID, driving license information, and payment details when you sign up for our services.
- Vehicle Information: Information about your vehicle preferences, chosen models, and usage.
- Location Data: We may collect your location when you visit our site or use our services to ensure we provide the best offers and services relevant to your area.
- Usage Data: We collect information about how you use our website (e.g., pages visited, time spent on site) to improve our services.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Service Delivery: To process your requests, manage bookings, vehicle leasing, and payments.
- Customer Support: To respond to inquiries and provide customer service.
- Improvement: To analyze and enhance the quality of our website, products, and services.
- Marketing: To send you promotional offers, discounts, and updates on new products and services. You can opt-out of marketing communications at any time.
- Legal Obligations: To comply with legal and regulatory requirements, such as fraud prevention, KYC (Know Your Customer) processes, and local government regulations.
3. Data Sharing and Disclosure
We do not share your personal information with third parties, except in the following cases:
- Service Providers: We may share your data with trusted third-party service providers, such as payment processors, insurance companies, or vehicle dealerships, to provide and maintain our services.
- Legal Requirements: We may disclose your information if required by law, regulation, or legal process (e.g., court order or subpoena).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We take appropriate security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, please note that no method of online transmission is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt-out of receiving marketing communications.
- Withdraw your consent for data processing at any time.
To exercise these rights, please contact us at info@sureuown.com.
6. Cookies
Our website uses cookies to enhance user experience. Cookies are small data files stored on your device that help us track your preferences and usage patterns. You can choose to disable cookies through your browser settings, but this may limit your ability to use certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies when visiting those links.
8. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and the “Last Updated” date will be revised.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
SureUOwn
Email: info@sureuown.com
Phone: +971504953612
Address: Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates